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Similar story to WarrantyDirectsucks. I had a bad head and they ran me around with every excuse they could think of refusing to pay for almost 4 weeks. Finally decided it would be cheaper to find a used motor and replace the whole motor. Yet when I asked for THEIR maintenance records on the used, they could not produce them, but still said I had to take the engine!
Eventually I took the reduced amount they offered and paid the difference to get a new head, submitted a complaint to BBB, but got nowhere with that (how they get a BBB A+ rating is beyond me). They also refused to pay for a rental car during the time they ran me around. Seems like they will just try and frustrate the customer enough to make them give up.
Never do business with this company!