I was told by the Toyota dealer that my new car service warranty would cover everything including oil changes. Guess what in actuallity, when trying to get repairs done on my new vehicle was told it only covered oil changes.
Had the same problem with the Toyota Service Agreement-it wasn't worth the paper it was written on when trying to get work done under the Toyota warranty. Their Customer Care Center employee even 'laughted' at me when I called to complain.
These dealer warranties are a scam.